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Microsoft Dynamics 365 Customer Engagement (CE) is one of the leading cloud-based customer relationship management (CRM) which provides business solution which can help you to drive your sales figures and improve productivity and add value to your marketing efforts through features of MS dynamics CRM like campaign management, social insights and business intelligence.

Following are the steps to install and use the Dynamics 365 in Outlook. First step is to Login to MS CRM 365 with your login credential. And click on the gear icon “Settings” and select “Apps for dynamics 365”

These days we hear so much about cloud computing as it’s been one of the major IT buzz for the past few years, ‘Cloud Computing’ has brought a new era with an incredible promise to the world of information technology. Cloud computing interest among the people has grown rapidly and has led to widespread curiosity and awareness of cloud services amongst the public.

From last couple of years Microsoft has been pushing its business solutions very hard to cover as many areas as possible while keeping things simpler. To understand how the Dynamics 365 for Sales, Business Edition came to existence as a separate App. 

In this blog it is explained how to create a team in MS CRM and to add member/user in it. 

How to import solution to Crm 

The process for creating a solution in MS CRM 2013 and how to export it is explained in this blog.