XRM

Microsoft dynamic CRM

Customization

XRM Labs provides custom integration of the Microsoft CRM with the existing client system by making very transparent and effective implementations.

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Our CRM Customization Services

Automated & Flexible Systems

We design adaptive CRM solutions tailored to your business needs—automated, scalable, and simplified for streamlined decision-making and improved workflows.

Cross-Unit Implementation

XRM Labs ensures seamless CRM integration across all business units—empowering collaboration between employees, partners, suppliers, and customers.

Custom Implementation

We adapt to any existing CRM environment and transform it to meet your specific business requirements with flexibility and precision.

Data-Driven Intelligence

We enable smarter business decisions by integrating advanced analytics and AI into your CRM—turning raw data into actionable insights for sales, service, and strategy.

Our Implementation Process

System Analysis

Comprehensive evaluation of your current system and needs.

Detailed Design

Creation of robust system architecture aligned to business goals.

Development

Agile development of customized CRM modules and extensions.

Deployment

Smooth rollout with minimum disruption and full support.

Operation

Post-deployment monitoring, optimization, and support services.

Our Implementation Methodologies

Standard Implementation

Ideal for single-site setups with minimal complexity. Quick and structured approach.

Enterprise Implementation

Tailored for multi-site organizations needing extensive integration and scalability.

Agile Implementation

Iterative development ensuring client feedback and adaptability throughout the process.

What We Customize

CRM Workflow Configuration

Custom workflows configured with precision to reflect business logic and drive efficiency.

CRM Customization

Tailored dashboard and CRM enhancements integrated seamlessly with your existing business systems.

Outlook Plugin Development

Custom Outlook plugins for 2003, 2007, and 2010 versions to extend CRM functionality and ease of use.

Interested in our services? Still not sure about project details? get a quote