XRM

MS CRM Support

Services that works perfectly for you

With the subsequent hike in the crux of technology over the years and ever growing competition among various world class enterprises, seeking vantage over each other in the global markets, an expert level solutions to the problems is required by an enterprise or a business process to face the future high level challenges and in turn receive a concrete business results. Team up with XRM Labs to achieve such benefits!

image


Basic plan

  • 30 Hours per month support/customization included
  • 2 business days SLA
  • Email support
  • Setting up CRM/basic data import
  • Trouble shooting
  • Help in setting up Dashboards and Charts
  • How to question on CRM
  • Customization of Reports
  • Basic Workflow setup
  • Form/View Customization
  • Setting up Email to Case
  • Email Synchronization in Dynamics CRM
  • Integration with SharePoint

Standard plan

  • 40 Hours per month support/customization included
  • 1 business days SLA
  • Email support
  • Setting up CRM/basic data import
  • Trouble shooting
  • Help in setting up Dashboards and Charts
  • How to question on CRM
  • Tips and tricks for using MS CRM 
  • Customization of Reports
  • Workflow setup
  • Setting up Email to Case
  • Email Synchronization in Dynamics CRM
  • Integration between SharePoint to MS CRM
  • Marketing automation

premium plan

  • 60 Hours per month support/customization included
  • 4hours  SLA response during working days
  • Email support
  • Setting up CRM/basic data import
  • Trouble shooting
  • Help in setting up Dashboards and Charts
  • How to question on CRM
  • Tips and tricks for using MS CRM
  • Customization of Reports
  • Basic Workflow and Form customization
  • Setting up Email to Case
  • Email Synchronization in Dynamics CRM
  • Integration between SharePoint to MS CRM
  • Marketing Automation
  • Scheduled Help/support via Screen Sharing
  • Chat Support for Critical issues
Interested in our services? Still not sure about project details? get a quote