XRM

MS CRM Support

Services that works perfectly for you

With the subsequent hike in the crux of technology over the years and ever growing competition among various world class enterprises, seeking vantage over each other in the global markets, an expert level solutions to the problems is required by an enterprise or a business process to face the future high level challenges and in turn receive a concrete business results. Team up with XRM Labs to achieve such benefits!

Basic plan

30 Hours per month support/customization included
2 business days SLA
Email support
Setting up CRM/basic data import
Trouble shooting
Help in setting up Dashboards and Charts
How to question on CRM
Customization of Reports
Basic Workflow setup
Form/View Customization
Setting up Email to Case
Email Synchronization in Dynamics CRM
Integration with SharePoint

Standard plan

40 Hours per month support/customization included
1 business days SLA
Email support
Setting up CRM/basic data import
Trouble shooting
Help in setting up Dashboards and Charts
How to question on CRM
Tips and tricks for using MS CRM
Customization of Reports
Workflow setup
Setting up Email to Case
Email Synchronization in Dynamics CRM
Integration between SharePoint to MS CRM
Marketing automation

premium plan

60 Hours per month support/customization included
4hours SLA response during working days
Email support
Setting up CRM/basic data import
Trouble shooting
Help in setting up Dashboards and Charts
How to question on CRM
Tips and tricks for using MS CRM
Customization of Reports
Basic Workflow and Form customization
Setting up Email to Case
Email Synchronization in Dynamics CRM
Integration between SharePoint to MS CRM
Marketing Automation
Scheduled Help/support via Screen Sharing
Chat Support for Critical issues

Interested in our services? Still not sure about project details? get a quote

MS CRM Support / Onboarding plan

Our onboarding/support plan allows your organization to transition on to MS CRM and effectively use it. Choose are support/Onboarding plan from one of the following.

Basic Plan	Standard Plan	Premium Plan
30 Hours per month support/customization included	40 Hours per month support/customization include	60 Hours per month support/customization included
2 business days SLA	1 business day SLA	4 hours SLA response during working days
Email Support	Email Support	Email Support
*What might be included?*	*What might be included?*	*What might be included?*
Setting up CRM/ basic data import	Setting up CRM/ basic data import	Setting up CRM/ basic data import
Trouble shooting	Trouble shooting	Trouble shooting
Help in setting up Dashboards and Charts	Help in setting up Dashboards and Charts	Help in setting up Dashboards and Charts
How to Questions on CRM	How to Questions on CRM	How to Questions on CRM
Customization of Reports	Tips and tricks for using MS CRM.	Tips and tricks for using MS CRM.
Basic Workflow setup	Customization of Reports	Customization of Reports
Form/View Customization	Workflow setup	Basic Workflow and Form customization
Setting up Email to Case	Form/View customization	Setting up Email to Case
Email Synchronization in Dynamics CRM	Setting up Email to Case	Setting Emails for MS CRM
Integration with SharePoint	Email Synchronization in Dynamics CRM	Integration between SharePoint to MS CRM
	Integration between SharePoint to MS CRM	Marketing Automation
	Marketing automation	ADx Portal Support and customization
		Scheduled Help/support via Screen Sharing
		Chat Support for Critical issues.

Please feel free to contact our sales drop us an email at sales@xrmlabs.com

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