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In this blog, we are going to tell you how many types of workflows we can create in Microsoft CRM.Workflows in MS CRM allow you to automate simple and complex business processes within CRM. You can create workflows using CRM out-of-the-box functionalities, or you can write custom workflows with .Net code to do complex workflows. Workflow processes can run in background or in real-time and if required user input option can be given.

A Customer Relationship Management (CRM) system enables sales managers to store their important customer data in a central location and in an easy to use format making them much more effective and efficient at their jobs. Monitoring sales processes as well as their team’s performance can all be done using a CRM system to optimise their company’s sales and increasing company growth.