Microsoft Power automate can be used to send push notifications to mobile. Push notifications are very useful as they are less intruding and can enhance user experience. They allow users to be up to date with the latest information. You can use flow to send push notifications in many different cases according to your business. They can help users to boost their productivity.
To get push notifications in your mobile app you must have the MS Flow app installed on your mobile phone.
For this example, let us suppose we need to send a push notification on the creation of a case in CRM.
Creating the flow
First, navigate to https://flow.microsoft.com and login with your client credentials.
Then create a new Automated cloud flow as shown below.
Name it as you want and select the When a record is created a trigger for CDS as shown below.
Now select the environment, entity name, and scope.
Now add a search for notification and choose Send me a mobile notification.
Fill in the details as shown below. The text will be the main text shown in the notification. Link is optional, you can add a link to where the app redirects you when you click on the notification. For this example, let’s create a link to the newly created case in the CRM.
Now create a case in CRM, if everything goes fine, you’ll see a new notification in your mobile app as shown in the image with the text and link. When you click on the link in the notification it will redirect you to the newly created case in CRM.
