While CRM stands to be one of the most in-demand and sought after technologies in the industry, it is still one in its growing years. This means that there are solutions galore for problems, some of them better than others. MS Dynamics CRM remains one of the oldest and trusted CRM mainframes that companies often choose to invest in. But keeping in mind data migration issues and how cloud is the ultimate next destination for everything, MS Dynamics CRM has lost a major share to Salesforce. So, when it comes to making a decision, who do you opt for, considering the pros and cons of both Salesforce and MS Dynamics CRM? Read on and we’ll tell you all about MS Dynamics CRM.
Centralization of your data - Data mapping is one of the most critical functions in any CRM. A centralized repository of data means that your databases, mappings, accounts and websites by integrating cloud services makes all the sense in the World to go for MS Dynamics CRM.
Identifying Customer Relationships - The success of a business is purely a function of how customer friendly a CRM is. The integrated sales, marketing and customer service platform help connect every source of customer information across all channels including integrated webchat and self-service portals.
Integration at par - Dynamics 365 merges seamlessly with MS Office 365 or other Microsoft utilities that make it one of the most sought after CRMs till date. Fluid data conversion, pattern flows and migration are key features why you should opt for MS Dynamics 365.
Security - Let’s address the elephant in the room. Data conversations in the 21st century is synonymous with data security. MS Dynamics 365 meets the adoption criteria for EU privacy as well as GDPR. The software is powered by Microsoft Cloud, that only enhances the security promises made by Dynamics CRM.
Updates galore - With dedicated R&D teams working at Microsoft, trying to get more out of one of their finest products, Dynamics CRM, you get security patches, features upgrades and more at regular intervals.
Having listed down the above points, we can assure you that investing in MS Dynamics CRM 365 is not a decision you’re going to regret. However, the implementation requires skillful brains and experience. With over 12 years of exposure handling MS Dynamics CRM, try XRM Labs’ Dynamics CRM packages to meet your business requirements. We take care of Data Migration and Integration apart from Product Upgrade and putting the system in place.